RETURN
Returns are acceptable with replacement of the products or reversal of the full amount paid by the customer within 7 days of receipt of the product. However, returns are limited to the following cases:
1. In case of damaged or defective products: Do not worry; if upon delivery of the product, you find that the product is received in damaged condition, immediately notify our Customer Care team at 91-9540343097 or infodivyashri@gmail.com, We will refund or send a replacement product, depending on your preference, after necessary verification. The contents of your shipment and the original packing must be returned along with damaged or defective products.
2. In case of a different product dispatched: Do not worry; if upon delivery of the product, you discover that we have dispatched a different product, immediately notify our Customer Care team at at91-9540343097 or infodivyashri@gmail.com. We will refund or send a replacement product, depending on your preference. The contents of your shipment and the original packing must be returned along with the products.
CANCELLATION
Cancellations are allowed without any question asked. However, it is allowed only till the time product is not shipped from our warehouses. Please contact our Customer Care team immediately 91-9540343097 or infodivyashri@gmail.com to assist you in cancellation of the order.
REFUND
We will initiate your refund within 3 working days of our confirmation. However, it may take 7-15 working days to get it credited/reflected in your bank or credit card account statement, as this involves interbank refund procedures, which may take time.
*Divyashri reserves the right to change or update the above policy at any time by placing a notice on the website. Such changes or updates shall be effective immediately upon posting to the website.
*In case of a technical glitch while placing the order, Divyashri reserves all rights in its sole discretion to cancel or reject an order.
* Divyashri deserves all rights to reject any orders placed without assigning any reason.